Acceptable Use Policy
Our services can be used for anything that is legal, things that our services cannot be used for, but is not limited to is;
Bulk emailing, unsolicited emailing, newsgroup spamming, uploading vulnerable scripts, Hosting or facilitating of phishing websites, HYIP websites, pornographic content, adult content, illegal content, copyright infringement, trademark infringement, warez sites (including links to/from), cracks, software serial numbers, proxy-relaying, link farming (the act of or by use of scripts), link grinding, link-only sites, spamdexing, FFA (Free-For-All) and/or anything else determined by SpeedyConnect to be unacceptable use of our services including abuse of server resources. If any of your services are found to be breaking the above terms, they will be terminated.
Prohibited WordPress Plugins
Wordfence Plugin, Updraft/Updraft Plus Plugin, WP Rocket/W3 Total/WP Super Cache Plugin, Jetpack Boost Plugin, Imagify Plugin, Broken Link Checker Plugin, Link Checker Plugin, Yet Another Related Post Plugin, Yet Another Featured Post Plugin, Similar Posts Plugin, Visitor Traffic Real Time Statistics pro plugin.
We offer a 30-day money back guarantee if our services are to be found at fault, this could be because of the following reasons;
Network outage lasting more than 3 hours
Power outage lasting more than 6 hours
Hardware replacement taking longer than 48 hours
However if you violate any of the rules laid out in our Acceptable usage terms, then you do not qualify for a refund at any point within your 30 days period.
Billing & Cancellations
Any services that have outstanding bills for 4 days will be automatically suspended at midnight (4 Days after its due date) and then terminated 20 days after its due date, this will lead to total data loss on your hosting account.
All cancellation requests must be made via the Client Area and not via email. Cancellations will automatically cancel all outstanding invoices for the service and will be removed from your account at the end of its billing period. Cancellations can be revoked at anytime, if not immediate.
All your services benefit from our guarantees
99.9% Service Uptime
99.9% Network Uptime
100% Power continuity
24 hour maximum resolution time
6 hour, business hours, ticket response time.
WHAT'S NOT ALLOWED IN "UNLIMITED"?
Every hosting package comes with a set of AUPs that must be agreed upon before purchase of the package is complete. Listed below are some specific examples of things that are not allowed:
Public file upload / sharing / archive / backup / mirroring / distribution sites.
A site created primarily to drive traffic to another site.
Making your account resources available (whether for free or paid) to the general public.